Returns & Exchanges
- We love our products and we’re sure you would love them too. But in case you’re not 100% satisfied for any reason, you can return the item in exchange for store credit which is valid for 2 months and can be used for future purchase.
- In case of an issue with the size, you can exchange for a different size by emailing us at help@chikankaricloset.com with your order number and desired size and we’ll do the needful. Please note, we do not have pickup facility and it is buyer’s responsibility to send the product back to us at their own cost. Hence, it is requested you check the size chart carefully and contact our support team if you have any concerns about your size.
- We make sure all products are defect and damage free but in the rare case you receive a damaged product or different from what you have ordered, please let us know within 2 days of receiving the product with a video and images of the defect. Our team will inspect and revert to you with the details of how to ship the product back to us.
- No returns or exchanges are available for international orders.
- No returns or exchanges are available on products from the SALE section.
- All items must be in new condition with original packaging and tags attached. Once the quality check is complete, we will initiate dispatch of the product for exchange or process store credit (2-3 business days).